{"xsrfToken":"ad2f79b43d7c016ab9b19f7217b4009d1dd410d3_lout","branding":{"id":"18","key":"qsbc","name":"Queensland Small Business Commissioner","portalBaseUrl":"/servicedesk/customer/portal/18"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/46c92885-5b6b-4fcc-bc9b-58a8a8fb38d5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNDgxYWI0OS1lOTBhLTRiYWQtOTJhNS1jOThjNDQ5OTk5ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ2YzkyODg1LTViNmItNGZjYy1iYzliLTU4YThhOGZiMzhkNSI6WyJyZWFkIl19LCJleHAiOjE3MzIxODA2NjAsIm5iZiI6MTczMjE4MDA2MH0.ipDVQXS-DyX4cAoqIJZje3v5VKdLlZYm1O1eC3vQ06I&client=e481ab49-e90a-4bad-92a5-c98c449999eb&mode=fit","logoId":"46c92885-5b6b-4fcc-bc9b-58a8a8fb38d5","isLogoAvailable":true,"helpCenterTitle":"Search function currently unavailable","sharedPortalName":"QSBC","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Search function currently unavailable","sharedPortalName":"QSBC","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005795","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"18","key":"qsbc","projectId":17573,"serviceDeskId":18,"name":"Queensland Small Business Commissioner","description":"","portalBaseUrl":"/servicedesk/customer/portal/18","onlyPortal":true,"reqTypes":[{"id":"558","name":"Application for Mediation","descriptionHtml":"","callToAction":"Application for Mediation","introHtml":"","icon":14740,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14740","groups":[180],"key":""},{"id":"559","name":"Enquiry","descriptionHtml":"","callToAction":"Enquiry","introHtml":"","icon":14745,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14745","groups":[181],"key":""},{"id":"587","name":"Request for Dispute Assistance","descriptionHtml":"","callToAction":"Request for Dispute Assistance","introHtml":"","icon":14750,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14750","groups":[198],"key":""},{"id":"298","name":"(Archive) General enquiry form","descriptionHtml":"<p>The Queensland Small Business Commissioner (QSBC), as part of the Department of Employment, Small Business and Training, collects personal information from you including your name, email address, address and telephone number. QSBC collects your personal information to provide advice, information and undertake advocacy in relation to small business matters. QSBC will only use your personal information for these purposes. Your personal information will be stored on a secure database accessible only by QSBC authorised officers. Your personal information may be shared with other Queensland government departments to provide relevant small business information and services to you. Your personal information will be handled in accordance with the Information Privacy Act 2009 and will otherwise not be used or disclosed unless authorised or required by law.</p>","callToAction":"(Archive) General enquiry form","introHtml":"<p>We have refurbished our enquiry form. Please use the <a href=\"https://businessonlinesolutions.atlassian.net/servicedesk/customer/portal/18/group/181/create/559\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">request for assistance</a> form to make your enquiry. Thanks!</p>","icon":14713,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14713","groups":[],"key":""},{"id":"297","name":"Advocacy","descriptionHtml":"","callToAction":"Advocacy","introHtml":"","icon":14744,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14744","groups":[],"key":""},{"id":"286","name":"Eligible Lease Dispute Notice","descriptionHtml":"<p>The Queensland Small Business Commissioner (QSBC) assists parties to informally resolve or mediate eligible lease disputes under the Retail Shop Leases and Other Commercial Leases (COVID-19 Emergency Response) Regulation 2020 (the Regulation). <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> The parties <b>must</b> attempt to resolve the dispute before lodging the dispute notice form below. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> Please note: <br class=\"atl-forced-newline\"> - The dispute notice may be dismissed if the QSBC considers that it does not relate to an eligible lease dispute, is frivolous or vexatious, or has not been given in good faith. <br class=\"atl-forced-newline\"> - You cannot give the QSBC a dispute notice about a matter that is currently before QCAT or a court. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> By lodging a dispute notice, <b>you</b> <b>consent</b> to: <br class=\"atl-forced-newline\"> - The QSBC sharing the dispute notice and any other relevant information or documents with the other party and, if required, a QSBC Mediator. <br class=\"atl-forced-newline\"> - The collection of your personal information including your name, email address, and telephone number, which will be stored on a secure database with the Department of Employment, Small Business and Training. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> Your personal information will be handled in accordance with the Information Privacy Act 2009 and will otherwise not be used or disclosed unless authorised or required by law. Your personal information may be shared with other Queensland Government departments, to provide information and services to you.</p>","callToAction":"Eligible Lease Dispute Notice","introHtml":"","icon":14714,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14714","groups":[],"key":""},{"id":"296","name":"Engagement","descriptionHtml":"","callToAction":"Engagement","introHtml":"","icon":14742,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14742","groups":[],"key":""}],"reqGroups":[{"id":180,"name":"Application for Mediation"},{"id":181,"name":"Enquiry"},{"id":198,"name":"Request for Dispute Assistance"}],"orderMapping":{"180":[558],"107":[298],"193":[286],"181":[559],"198":[587],"197":[587],"196":[587],"96":[286]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"QSBC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNDgxYWI0OS1lOTBhLTRiYWQtOTJhNS1jOThjNDQ5OTk5ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNzU3MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzIxODEyNjAsIm5iZiI6MTczMjE4MDA2MH0.iU03XbwxNO-3ogSjjLj6qVzmt6kD_FSrSXzjlXzJfhg","targetCollection":"upload-project-17573","endpointUrl":"https://api.media.atlassian.com","clientId":"e481ab49-e90a-4bad-92a5-c98c449999eb","tokenDurationInMins":20}},"sharedPortal":{"name":"QSBC","description":"<p>Welcome to the help center - we're here to help! 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