{"xsrfToken":"d665448698df19a6b98a10744be3bf51e6e77b34_lout","branding":{"id":"18","key":"qsbc","name":"Queensland Small Business Commissioner","portalBaseUrl":"/servicedesk/customer/portal/18"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/46c92885-5b6b-4fcc-bc9b-58a8a8fb38d5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNDgxYWI0OS1lOTBhLTRiYWQtOTJhNS1jOThjNDQ5OTk5ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ2YzkyODg1LTViNmItNGZjYy1iYzliLTU4YThhOGZiMzhkNSI6WyJyZWFkIl19LCJleHAiOjE3MzIxODA3MTAsIm5iZiI6MTczMjE4MDExMH0.z-JwxLw_ofNHU057O781_MyAY52tRFjlzzAGTZa0s6U&client=e481ab49-e90a-4bad-92a5-c98c449999eb&mode=fit","logoId":"46c92885-5b6b-4fcc-bc9b-58a8a8fb38d5","isLogoAvailable":true,"helpCenterTitle":"Search function currently unavailable","sharedPortalName":"QSBC","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Search function currently unavailable","sharedPortalName":"QSBC","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005795","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"18","key":"qsbc","projectId":17573,"serviceDeskId":18,"name":"Queensland Small Business Commissioner","description":"","portalBaseUrl":"/servicedesk/customer/portal/18","onlyPortal":true,"reqTypes":[{"id":"558","name":"Application for Mediation","descriptionHtml":"","callToAction":"Application for Mediation","introHtml":"","icon":14740,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14740","groups":[180],"key":""},{"id":"559","name":"Enquiry","descriptionHtml":"","callToAction":"Enquiry","introHtml":"","icon":14745,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14745","groups":[181],"key":""},{"id":"587","name":"Request for Dispute Assistance","descriptionHtml":"","callToAction":"Request for Dispute Assistance","introHtml":"","icon":14750,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14750","groups":[198],"key":""},{"id":"298","name":"(Archive) General enquiry form","descriptionHtml":"<p>The Queensland Small Business Commissioner (QSBC), as part of the Department of Employment, Small Business and Training, collects personal information from you including your name, email address, address and telephone number. QSBC collects your personal information to provide advice, information and undertake advocacy in relation to small business matters. QSBC will only use your personal information for these purposes. Your personal information will be stored on a secure database accessible only by QSBC authorised officers. Your personal information may be shared with other Queensland government departments to provide relevant small business information and services to you. Your personal information will be handled in accordance with the Information Privacy Act 2009 and will otherwise not be used or disclosed unless authorised or required by law.</p>","callToAction":"(Archive) General enquiry form","introHtml":"<p>We have refurbished our enquiry form. Please use the <a href=\"https://businessonlinesolutions.atlassian.net/servicedesk/customer/portal/18/group/181/create/559\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">request for assistance</a> form to make your enquiry. 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Your personal information may be shared with other Queensland Government departments, to provide information and services to you.</p>","callToAction":"Eligible Lease Dispute Notice","introHtml":"","icon":14714,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14714","groups":[],"key":""},{"id":"296","name":"Engagement","descriptionHtml":"","callToAction":"Engagement","introHtml":"","icon":14742,"iconUrl":"https://qsbc.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14742","groups":[],"key":""}],"reqGroups":[{"id":180,"name":"Application for Mediation"},{"id":181,"name":"Enquiry"},{"id":198,"name":"Request for Dispute Assistance"}],"orderMapping":{"180":[558],"107":[298],"193":[286],"181":[559],"198":[587],"197":[587],"196":[587],"96":[286]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"QSBC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNDgxYWI0OS1lOTBhLTRiYWQtOTJhNS1jOThjNDQ5OTk5ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNzU3MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzIxODEzMTAsIm5iZiI6MTczMjE4MDExMH0.OuxmytAwVYxSE9vPO4xPnk0_Dk5tPwxmnP1vqGpjcjQ","targetCollection":"upload-project-17573","endpointUrl":"https://api.media.atlassian.com","clientId":"e481ab49-e90a-4bad-92a5-c98c449999eb","tokenDurationInMins":20}},"sharedPortal":{"name":"QSBC","description":"<p>Welcome to the help center - we're here to help! 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